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Help Centre
VIP Pass
About us
General Enquiries
Merchant Enquiries
Cancel or Reschedule Bookings
Gift Vouchers
VIP Pass
VIP Pass
How do I redeem VIP Pass points?
How do I become a VIP Pass member?
Why does VIP Pass have tiers?
How can I let Urban Swan know my anniversary and birthday to gain extra discounts?
How can I refer a mate or date to gain extra VIP pass points?